What is the time limit in order to ask for a refund or exchange? 07 August 2022 14:35 Updated The time limit for a refund or an exchange is 14 days after the delivery date. Related articles What are the conditions if I want to return my order? What is the standard delivery time? Where can I follow the processing of my order? I would like a duplicate of my invoice, what can I do? How are the payment secured?